Combi Boiler Installation

Combi Boiler Swap carried out last week.

We were called last week by a customer of ours who had had a few gas engineers out to his Worcester Combi Boiler as it was not working, and he had decided that due to the age of it hew wanted to have his Combi Boiler replaced and wandered if we were interested in quoting for the work?

Of course we are always happy to quote for new work, and as it happens we won the job. We quoted for a new Worcester Greenstar 30i ERP combi boiler. The Installation was carried out in a day and the customer is over the moon with his new combi boiler. We have also installed the wave heating control for him and his wife to be, so they can control the heating from their mobile phone.

A new combi boiler can save you up to £250 per year off your gas bill when replacing an old combi boiler, so if you would like to know how much you could save, please give us a call and we will be more than happy to help you out.

How to work out if your solar panels are working?

inverter replacement

Faulty Inverter

Are your Solar Panels Working?

Platinum Energy Solutions were called out to another Faulty inverter this week in Manchester.  The Inverter was not working due to a relay fault, and the company that had installed the inverter had gone out of business so we were called in order to help out the customer.

Here are some tips for you to make sure your solar system is working as it should be.

1)The easiest check to carry out to make sure your solar panels and inverter are working is to look at your generation meter during the day, the red light should be flashing to show that you are generating.  This light will also go to a solid red light at night time when it is dark outside which means that your solar panels are not generating.  If it is ever solid red durning the day, there is a problem with either your inverter or your solar panels.  If this is the case, please call Platinum Energy Solutions on 01925 636263, and we will come out to see you to rectify the problem as soon as possible for you.

Solar panel generation meter

Generation meter red flashing light

2)Take a reading from your Generation Meter every week, and make a note of it either in a spreadsheet or a notebook somewhere.

3)If your Inverter is accessible, check the readings on the screen every month.

If you have a multi string inverter, you should be able to check that both strings, solar panel circuits, are both working from the on screen display.  If you are in any doubt, please call Platinum Energy on 01925 636263 and we will be happy to help you out.

4) Check inverter for any Fault messages every month.

If you are in any doubt, contact Platinum Energy on 01925 636263 and speak to one of the team who will help you out.


Air Source Heat pump repair

Air Source Heat Pump Repair

On Friday last week I was called out to a mitsubishi heat pump that was not working.  This is very unusual for a mitsubishi heat pump as we never really get any problems with the ones that we install.

This heat pump had been installed by another company called Renewable solutions, who have since gone out of business.
air source heat pumpHaving finally found the property where the heat pump was, I was welcomed by the customer, who was pleased to see me, even though I was not making any promises that I could work magic on their heat pump.

As it happened I went through a few diagnostic tests with Mitsubishi support, and the compressor had failed on the air source heat pump.  This was a surprise to me and to the technical support.

A a result of the heat pump being out of warranty, the customer was expecting to be paying out for a new compressor, or a new unit, as once a compressor fails on an air source heat pump it can cause other problems.

Mitsubishi technical support came back to me straight away and said that they were going to replace the whole air source heat pump free of charge, and that they would contribute to me for fitting the unit as well.

The customer was amazed at the service that he had received from mitsubishi, and is over the moon with the service that we have provided as well. Tomorrow I will return to the customers and fit the Free replacement air source heat pump.

So if there is anything that I have learnt from this it is why we only fit mitsubishi air source heat pumps.  Their service and support is the best.

How do Solar Panels Work


solar panels crewe

Solar panels

Simply put, a solar panel works by allowing photons, or particles of light, to knock electrons free from atoms, generating a flow of electricity. Solar panels actually comprise many, smaller units called photovoltaic cells. (Photovoltaic simply means they convert sunlight into electricity.)

Above is the scientific definition of how solar panels work, but read on and I will tell you how they will work for you.

Solar panels are fitted to the roof of your property.  This is done using approved mounting systems so that we do not stop the weather proof barrier that your roof forms.  The solar panels generate electricity in Direct Current (DC).  This DC is then fed through a specific DC cable to your inverter, which is either fitted in your loft or if possible downstairs in your house where it is cooler.  The Inverter converts the DC to AC (alternating Current) which is the electricity that we use every day in our houses.

The Electricity generated, is then used to power your property, and any excess is exported back to the national grid.

You are paid for every unit of electricity (KW/h) that the solar panels generate, whether you use it or not.

With the money that you earn from your energy company together with the savings off your electricity bills, this can earn you up to £15000 over the 20year term of the Feed in tariff, set up by the government.  The Feed in tariff is paid for 20 years, after which it stops, but you will by then making massive savings off your electricity bills, with the price of electricity set to increase drastically with the nuclear power plants opening up in the UK.

There are now storage solutions too, so that you can store the un used electricity, and use it in the evenings when you need it.  Doing so will increase you return on investment and also make you more independent of the utility companies, keeping your bills as low as possible for the future.

Solar panel repair service

Platinum Energy Solutions offer a Solar Panel Repair service:

Solar panel repair service

Solar Panel Repair Service


Platinum Energy Solutions are authorised and able to carry out solar panel repairs all types of solar panel installations.  We can diagnose problems and will agree a price prior to carrying out any repair work on your behalf.

  • Are your solar panels performing as they should?
  • Have your solar panels degraded faster than they should have?
  • Do your solar panels need repairing?
  • Are your solar panels damaged?
  • do your solar panels need a clean?

If you have had solar panels installed but are not sure if they are working, we can normally chat you through your system over the phone even if we have not installed it.  We have installed hundreds of solar panel systems all over the North west of England.  Having installed so many we have a lot of experience of other systems which helps when it comes to diagnosing the problems.

The picture to the right shows some solar panels damaged by a hail storm.  This was a straight forward job, which was quickly resolved and for the price agreed.

We can also use our thermal imaging camera to see if your panels are failing before they should.  This is a really important test that should be carried out at every solar panel service.  The benefits are that it highlights the potential faults before they happen.

solar panel service

thermal imaging for solar panels

The Cells that are visible in the image are much hotter than the others.  Due to them being so much hotter they will fail earlier, and we can highlight this when we carry out a solar panel service.

If you would like to have your solar panels repaired or just a quote for your solar panel repair work, please do not hesitate to contact our team of experts using our contact form

Solar Panels Crewe

Solar Panels  Crewe

solar panels crewe

Solar panels crewe

Today, Platinum energy solutions carried out the installation of solar panels in Crewe, Cheshire.  We installed High quality, high yield,  german solar panels, together with a very efficient Solis inverter.  The installation process was arranged over the phone, from start to finish.  The team turned up this morning as arranged with the scaffold and have carried out the installation in a day.  As well as the solar panels being installed, we also installed a Voltage optimiser for the customer.  A voltage optimiser will reduce the customers electricity bills further by reducing the voltage to his home.  Not only will the voltage optimiser reduce his electricity bill, but it will also prolong the life of his electrical appliances due to the reduced voltage.

All the work was carried out to the customers request, the solar panels were installed on the roof in the agreed position and layout.  Platinum Energy Solutions take pride in their work and make sure that the customer is consulted every step of the way, to make sure that the job is carried out the the highest of standards.

The solar panels installed are black framed so they blend into the roof well, and do not reflect the sun too much.

All of our solar panel installations come with a 10 year insurance backed warranty as standard.

For more information on solar panels please visit our website or for more information about the funding available go to the Energy Saving Trust website

About Platinum Energy Solutions

Platinum Energy Solutions are a family run business based in Warrington.  We install solar panels all over the north of England.  We have installed solar panels in Manchester, Liverpool, Chester, Wrexham, Northwich, St Helens, and also on the Wirral.

If you or anybody you know are interested in having solar panels installed in the Crewe or Nantwich area, then please look no further and ask us for a price today contact us here