Testimonials

We have been successfully installing since 2010 and we don’t just get feedback at the time of installation, we go back to our customers after a couple of years to check if they are still happy. We’re genuinely interested to know how our installations perform and hope you find it useful too.

Mr and Mrs Hogan - Heat Pump Daresbury


We employed Platinum Energy Solutions to put in a total central heating system (air to water). We previously had storage heaters.
From the moment I emailed an enquiry to the company, we were dealt with in a totally professional manner.

When it came to the actual installation, we were so pleased. The workmen were courteous, tidy and clean. No clearing up to do by me! Apart from the remedial work of boxing in the pipes, there are no marks to the walls and no damage to any fixtures or furniture etc.
We are both totally delighted with the system.

Platinum were a pleasure to deal with from beginning to end and we would both totally recommend the company and the system.
(Received April 2013)

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Mr and Mrs Cooke High Legh - Solar Thermal, Solar PV, Air to


Mark Mitchell and his team from Platinum Energy Solutions have lived up to, and sometimes exceeded even our expectations.

Platinum Energy Solutions designed the layout, and supplied and installed the kit for our micro-generation of electricity by way of photo-voltaic cell panels, some on the house roof, some over the garage. We also asked them to install a new hot water cylinder and solar-thermal panels. The job was therefore complex and ‘bitty’.

The job needed a team to bring it together, and it was clear to us from the beginning that ‘other trades’, from the first erection of scaffold to the final connections by the electricians, all knew what was required of them, not just in respect of standards of work but how to work in someone’s home. Better still, it was obvious that they knew, liked and respected each other, so they worked together for the good of all concerned – and, above all, the customer.

We recommend Platinum Energy Solutions unreservedly, and wish them and their team well for the future.
(Feedback received in 2010)

We received further feedback on the performance of the systems in September 2013…

1. We are very happy with our solar panels. We’ve been happy with them from the start. That is to say, from the start of the procurement process.

2. Procurement involved you giving us an understanding of what we could do, and even what we should do – i.e. what would be best for us.

3. Your advice was always given with figures to prove the rationale behind the advice. And both the advice and figures were easy to follow.

4. The predictions (which came from Government tables) have varied in accuracy. The small array of panels on our house has just bettered expectations: the larger (and therefore more efficient) array has very much exceeded them. By now, if we’d generated electricity only as based on predictions, we would be broadly 20% worse off than we are.

5. Effectively, broadly speaking, if we look at generation usage, we’re generating as much as we use. In terms of income, if we have the usual mix of good years and bad (and we’ve had two bad summers + only one good one) the arrays will pay for themselves well before the due date – then we’ll be earning/saving money.

6. As you will recall, we also installed solar thermal for our hot water system. That, too, has repaid the investment handsomely.

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Mr and Mrs Evans, Chester - solar PV system installed in


Since having solar panels installed by Platinum in 2010 on our holiday cottage in Wales, we have been extremely pleased with the performance.

The installation went very smoothly, the workmen were polite and didn’t leave any mess inside or out. We let out the cottage to holidaymakers, so we were really pleased to see that they put dustsheets everywhere indoors. We haven’t had any problems at all with the panels and the money we have had in FIT payments is more than was put in the quote. The cottage is heated by electric heaters and the FIT payments more than cover the electric bills. We definitely recommend Platinum and we are so pleased that we have had solar panels installed.

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Professor Sells, Llandyrnog, Denbigh - solar PV system


We’re delighted with the system and the power output is as you predicted.

The structure has stood up to some exceedingly foul weather and seems to be functioning perfectly. With solar panels heating our water, PVs generating our electricity, and now a 58 KwHr pellet boiler we sleep soundly at night knowing we’ve done our bit to reduce carbon emissions.

Thanks for a good job well done.

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Mr and Mrs Muir, Northwich, Cheshire - solar PV system


We are very happy with our solar panels.

We have had a very good return this year which exceeds expectations. Our electricity usage is also very low due to the free electricity generated.

Thanks for doing a good job for us two years ago

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Mr and Mrs Stratton, Hale, Cheshire - solar PV system


I am quite happy to say that our solar PV installation has lived up to expectations.

Our annual generation is running at about 2500 kW-hr, which is broadly in line with predictions, given the vagaries of the weather.
In particular, we are now nett exporters of power (EXCLUDING space heating obviously), which I feel is one of the overall objectives.
One small oddity: the meter readers never seem to know which meter is which. Perhaps a “Solar PV” label would be beneficial?

(Received September 2013)

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Mr Jowett, Warringon, Cheshire - solar PV system installed


My 3.75 kW system, which was installed in August 2011, has generated 7500 kWh over the past 2 years, repaying 22% of the installation cost so far.

(Feedback received September 2013)

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Mr B. Turner, Warrington, Cheshire - solar PV system installed


I first met mark when he came to survey the roof and loft with a view to installing a 2.3Kw system. From the outset it was evident that I was dealing with a professional who knew what he was doing. Mark had the up to date technology and explained how it worked, such as the angle of the roof and the proximity to the south. he was able to estimate the performance of the system.

The installation took place on the date and time he said. The panels were fixed with no disruption to the house. The converter was installed in the loft and as Mark promised it makes no noise!

The 2.3Kw system has produced a little more than we expected. The first year gave us a return of 11% on our investment. The seconf year will exceed the first year.

We are delighted that what was promised has been achieved. I have no hesitation in recommending Mark and his company.
(Received October 2013)

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Craig H, Warrington, Cheshire - solar PV system installed in


One year on and 4 FIT payments from supplier and your panels have returned 11.23% on the cost of our installation. Our electricity bill is a bit less but our daughter has moved back in so there is no way we can compare fairly as hairdryer and power shower electricity consumption has trebled.

We are very pleased with this return and without the drop in our electricity consumption being taken into account we should be on target for the system paying for itself at least as predicted if not sooner…………… weather permitting.

(Received in January 2013, following the wettest ‘summer’ on record)close

Mr Bradbury, Wigan, Lancashire – solar PV system installed January 2012


Installation working great! Regarding the output of the panels I can’t recall the exact forecast you made but I think it was about 2,300 kwh per year. In the full year to January 2013 (not famed for sunshine!) it produced 2,589 units. A couple of days ago the meter was reading 4,739 (more sun this year) and I think the full year will produce at least 2,600 units.

Many thanks for a job well done.

(Received September 2013)close

Mr D Read, Bowden, Cheshire – solar PV system installed February 2012


The solar panels have been working well since you installed them last year. So far in 18 months they have generated 6,400 KW which I think is pretty much in line with expectations. I was very pleased with the efficient way in which you and your team undertook the installation.

(Received September 2013)close

Mr Neil S, Appleton, Cheshire – solar PV system installed in July 2012


Platinum Energy Solutions installed my system just over 12 months ago. I was very happy with the way that the installation was carried out and with the way that it has performed since. Over the 12 months period the “Feed in Tariff” has paid me almost £700 and this is over and above the reduction in my electricity bill due to free electricity from the solar panels.

(Received September 2013)close

Mr Bradbury, Wigan, Lancashire – solar PV system installed January 2012


Installation working great! Regarding the output of the panels I can’t recall the exact forecast you made but I think it was about 2,300 kwh per year. In the full year to January 2013 (not famed for sunshine!) it produced 2,589 units. A couple of days ago the meter was reading 4,739 (more sun this year) and I think the full year will produce at least 2,600 units.

Many thanks for a job well done.

(Received September 2013)close

Mr & Mrs Hogan, Daresbury, Cheshire – Panasonic Aquarea air source heat pump and full central heating installed April 2013


We employed Platinum Energy Solutions to put in a total central heating system (air to water). We previously had storage heaters.
From the moment I emailed an enquiry to the company, we were dealt with in a totally professional manner.

When it came to the actual installation, we were so pleased. The workmen were courteous, tidy and clean. No clearing up to do by me! Apart from the remedial work of boxing in the pipes, there are no marks to the walls and no damage to any fixtures or furniture etc.
We are both totally delighted with the system.

Platinum were a pleasure to deal with from beginning to end and we would both totally recommend the company and the system.
(Received April 2013)close

Mr K, Winsford, Cheshire – solar PV system installed May 2013

Just a note to let you know, after the first quarter, our progress to date.

Half of the target for the year was attained at 97 days. Our average electric consumption during this period has halved from an historic 6 KW per day to a current 3 KW per day. A milestone of 2 million watts came at 118 days and to date (October 2nd) the average generated is 15.6 KWH per day.

We were interested to see that on our 4 KW system we had an output exceeding 4.35 KW on several occasions ie + 8.5%.
Thank you for the 5* service.

We are willing to discuss, on the phone, our experience with any prospective clients. Calls between 9am and 5pm.
(Received October 2013)close

Mr Knight, Warrington, Cheshire – solar PV system installed June 2013

Everything is perfect with my 3kw system. It’s been in 3 months and has already made over 1mwh of free power. Due to having the Immersun device fitted, that heats my hot water over 300 kwh has been diverted. Because of this brilliant device I have not had to use any gas to heat my hot water. This means that I have used over 30 % solar power just to heat my water the rest is getting used to run my house.
(Received September 2013)close